Shipping policy
Thank You for Shopping at PayBla
We are committed to delivering your order as quickly and safely as possible. Below you will find everything you need to know about our shipping process.
Processing Time
Every order is carefully reviewed, packaged, and prepared for dispatch before being handed off to our shipping partners.
- Handling time: 1–3 business days
- Orders placed on weekends or public holidays are processed on the next available business day.
Delivery Time
- Estimated transit time: 4–7 business days after dispatch
- Total estimated delivery: 5–10 business days from order placement
Delivery times may occasionally vary due to factors outside our control, including weather conditions, customs clearance, or carrier delays. We appreciate your patience in such situations.
Free Shipping on Every Order
We are proud to offer free shipping on all orders with no minimum purchase required. This applies to all destinations we ship to worldwide.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. Use this number at any time to monitor the progress of your shipment and check its estimated arrival date.
Late or Missing Orders
- If your order has not arrived within 10 business days, please allow up to 15 days before reaching out, as delays can occasionally occur.
- If your order has not arrived after 25 days, you are eligible for a full refund or free replacement — no questions asked.
Possible Delays
Shipping may be affected by circumstances beyond our control, including:
- Extreme weather events
- National or public holidays
- High-volume shipping periods
- Carrier operational disruptions
We will always keep you informed and work to resolve any issues as quickly as possible.
Contact Us
Have a question about your shipment? Our team is here to help.
Email: info@paybla.store
Phone: (714) 435-2100
Address: 3333 Bristol St Ste 2500, Costa Mesa, CA 92626, United States
Monday – Friday: 10:00 AM – 6:00 PM (PST)
Saturday – Sunday: 12:00 PM – 5:00 PM (PST)
Response time: 30 minutes – 24 hours